Trinity Dental Privacy Policy

Non-Public Information We Collect

If you use our website, we may collect the following types of information. Cookies are text files placed on your computer that provide us with information such as whether you are a new or returning visitor and which pages you visit. Log files are text files on our server that collect information such as your IP address, internet service provider, and browser type.

Should you wish to book an appointment or consultation, we require you to provide your contact details, including your name, physical address, phone number, and email address.

We do not share information gathered through cookies or log files with any third parties.

This information is used internally to better manage and improve our website. You may also view and download the document here.

Understanding Your Health Data

Each time you visit a Trinity Dental Office or provider, a record of your visit is made. This record contains your Symptoms, examinations, test results, Diagnoses, Treatment, and a plan for future care. This information can often be referred to as your health or medical record. Also, to help plan your Care/Treatment, these records help communication among the dental professionals who contribute to your care. 

Treatment – Information gathered by our dental team will be recorded in your chart and used to determine the best course of care for you. We may also share relevant reports with other providers involved in your treatment.

Payment – We may send a bill to you or a third-party payer that includes information identifying you, along with your diagnosis, procedures performed, and supplies used.

Health Operations – We may use your information for risk management, quality improvement, and business operations. When we work with outside business associates such as labs or billing services, we require them to safeguard your information appropriately.

Public Health and Legal Requirements – We may disclose your information as required by law to public health authorities, law enforcement, workers’ compensation programs, the FDA, or other legal authorities.

How we use Your Data:

• Communicate with you about your treatment and care
• Process payments and submit claims to your insurance provider
• Send appointment reminders and follow-up communications
• Improve the quality of care and services we provide
• Maintain accurate and up to date health records
• Find and prevent malicious, deceptive, fraudulent, or illegal activity.
• Enforce our policies and agreements.
• Debug, find, and fix errors that impair our website and services.
• Comply with legal or regulatory obligations.
• Establish or exercise our rights.

The sections above describe our main purposes in collecting your data, but often we have multiple purposes.

Text Message & SMS Communication

We may use text messages (SMS) to communicate important information, such as appointment reminders and follow-up communications. You may opt out of receiving these text messages at any time by replying STOP to any message you receive from us. Replying STOP will stop future text communications from that number. If you wish to re-enroll in text communications, or if you have any issues opting out, please contact our Privacy Officer using the information provided in the How to File a Complaint section

How We Disclose Your Data:

• Other treating providers involved in your care
• Your insurance company or third-party payer for billing purposes
• Public health authorities or law enforcement, as required by law
• Family members or caregivers involved in your care when appropriate

We will never:

• Sell, rent, or share your personal information for marketing purposes without your written consent
• Share website collected information with any affiliated or non-affiliated third parties

Your Health Information Rights

Although your health record is the physical property of Trinity Dental, the information belongs to you. You have the right to:

• Request a restriction on certain uses and disclosures of your information
• Obtain a paper or electronic copy of your health record
• Request an amendment to your health record if you believe something is incorrect or incomplete
• Request that we communicate your health information by alternative means or at alternative locations
• Revoke any authorization you have given us to use or disclose your health information

Our Responsibilities

Trinity Dental is required to:

• Maintain the privacy of your health information
• Provide you with this notice of our legal duties and privacy practices
• Abide by the terms of this notice
• Notify you if we are unable to agree to a requested restriction
• Accommodate reasonable requests to communicate your health information by alternative means or locations
• Notify you of any breach of your unsecured protected health information

We reserve the right to change our practices and make new provisions effective for all protected health information we maintain. If our practices change, we will send a revised notice to the address you have provided us. We will not use, disclose, or sell your health information without your written authorization except as described in this notice.

Changes to This Notice

Trinity Dental reserves the right to update or revise this privacy notice at any time. Any changes will be effective immediately upon posting the updated notice in our office and on our website. We will notify you of any material changes by mail or email using the contact information you have provided.

How to File a Complaint

If you have questions or concerns about how your health information is being used, please contact our Privacy Officer at:

Trinity Dental Phone:+1 (281) 724-4510

Email: admins@trinitydentalcenters.com

If you believe your privacy rights have been violated, you may also file a complaint with the Secretary of Health and Human Services at 200 Independence Ave SW, Room 509F, Washington D.C. 20201 or by calling 1-800-368-1019. There will be no retaliation of any kind for filing a complaint.

Effective Date

This notice is effective as of February 26, 2026 and will remain in effect until revised.